Frequently Asked Questions
1. CAN I START A SUBSCRIPTION AT ANY AGE?
Yes! We are focusing on kids from 0-24 months right now but you can start a subscription at any time in that age range.
2. WHAT DOES MEAN?
This symbol means that this item is a special order item. In order to keep a wide variety of products available to you in the store, there are items that are special order. But don't worry... that doesn't mean they are complicated. The only difference is that to get a special order item, your cart total needs to be $100 before tax. And there are just a couple extra days of shipping time (sometimes not even that). Easy peasy! So you can go ahead and add those items to your cart with confidence.
3. WHAT COUNTRIES DO YOU SHIP TO?
We are currently only shipping within Canada and the United States. We will look into expanding into other countries as we grow. Sorry for the inconvenience.
4. HOW LONG WILL IT TAKE TO SHIP TO ME?
Shipping rates and times are calculated at the time of check out to make sure that the correct amount of shipping is charged. It saves you money by not overpaying with a flat rate. Expected shipping rates and times are based on the postal service chosen by you at the time of checkout. Rates and duration are based on Canada Post rates with a Shopify discount that has already been applied. Need more information? See our shipping policy here.